COVID-19: Crisis or Opportunity for Corporate Culture?

Implications for Why and How Ethics and Compliance Should Thrive in This Evolving World

• Assess culture and use the information to build new paradigms
• Shift role of functions, including ethics & compliance, to more collaborative work focused on corporate purpose
• Help leaders better communicate in a time when new working practices demand quality leadership



Moderator – Sally March – Director, Drummond March Ltd.

Sally March

Sally March is an international lawyer and Certified Compliance & Ethics Professional based in London. Sally is adjunct professor at IE School of Law in Madrid where she teaches Compliance and Internal Controls. She conducts compliance program reviews and advises FTSE 100 companies on international ethics and compliance programs

Panel – Jane Mitchell | Robert W Smith | Ruth Steinholz

Jane Mitchell

Jane Mitchell, Founder, JL & M

Jane’s passion is to challenge leaders to be courageous enough to hear, listen and act in ways that drive values-based cultures and to encourage people to understand that you need more than just words, process and controls to sustain success. Jane has worked with a number of FTSE 100 global companies, which include: Rolls-Royce plc, BAE Systems, BP, Tesco, Serco and Airbus, Cooperative Bank and BT. Jane is also a Director of leading engagement agency Karian and Box, and is the current World Conference Chair for the International Association of Business Communicators (IABC).

Robert Smith

Robert W. Smith, Director Business Compliance and Ethics, Serco Group plc

Robert is a Chartered Director and Lifetime Fellow of the Institute of Directors where he sits on the Accreditation and Standards Committee and a Lay Trustee on the Board of the Royal College of Pathologists. Current responsibilities cover ethics and elements of ethical compliance covering business conduct and standards of behaviour, anti-corruption and competitive behaviour and human rights, and corporate responsibility.

…and yours truly. I hope to see you there. View the conference brochure – and stay tuned using #SCCE & #SCCEecei – and help spread the word.

2021 European Compliance & Ethics Institute

Though we are all disappointed we will not be together in-person, SCCE remains dedicated to providing a first-class learning experience while keeping the health and well being of everyone a top priority. 

The 2021 European Compliance & Ethics Institute will have the great speakers and content you’ve come to expect at the in-person event. Learn about the challenges facing the global compliance & ethics community from the comfort of your desk. This is the place to find out about the latest solutions to your compliance and ethics issues.

ECEI’s educational sessions will provide you with the opportunity to earn live Compliance Certification Board (CCB)® Continuing Education Units (CEUs) from the convenience of your home or office.  Learn more about Continuing Education

Hot Topics for 2021

  • Anti-Corruption
  • Pandemic Learnings
  • Crisis Management
  • Data Protection
  • Implementing Global Trade Compliance
  • Investigations
  • Risk Management

Who Should Attend

  • Compliance and Ethics Professionals
  • In-house and Outside Counsel
  • Audit Managers/Officers
  • Information and Privacy Officers
  • Regulators and Other Government Personnel
  • Risk Managers
  • Corporate Executives and Leaders
  • Researchers and Policy Makers
  • Human Resource Managers

Stay tuned using #SCCE & #SCCEecei – and help spread the word. Here’s one to get you started:

Building a Common Language for Skills

Sometimes it is the basics that matter most. The World Economic Forum (WEF) recently published its A Global Taxonomy, Building a Common Language for Skills at Work. It does nothing less than outline the skills, attitudes and abilities required for the future of work.

The WEF estimates that 50% of all employees will need new skills by 2025!

WEF Building a Common Language for Skills at Work A Global Taxonomy Facts
WEF Building a Common Language for Skills at Work A Global Taxonomy Facts

The Global Taxonomy is a valuable resource to support the “Reskilling Revolution” they envision and that will be more successful if done in a conscious way, guided by thought leadership such as this.

In Ethical Business Practice and Regulation, we highlighted the need for regulators to develop new skills. As clipboard tick-the-box-compliance is shown to be largely ineffective and beyond the resources of most global regulators, a more mature risk based approach must emerge. Regulators who can assess culture and work in a more cooperative way with those organisations who demonstrate a commitment to an ethical culture will be more successful. Regulators and businesses share a common goal: successful businesses in well functioning markets contributing to social well being and net zero goals.

The WEF recognises certain attitudes that underpin these common goals including:

Ethical Leadership: Carrying out workplace activities according to accepted principles of right and wrong, including fairness, transparency and impartiality in work practices and conduct towards other people. — Source Industry and learning provider consultations.

Building Trust: Creating a culture that enables team members to rely on each other.

Explore the interactive taxanomy at

Now if you would like to learn more about how regulators can begin their own reskilling revolution, then ping me.

Compliance is the outcome

Join top legal professionals with discussion on the latest developments – at the Global Life Sciences Law Conference. The conference, which will take place virtually over two days in March.

Session on Day 1: Compliance is the outcome of an effective ethical culture

How to achieve balance so that compliance does not undermine ethical behaviour:

  • What are the implications of the interaction between ethics and compliance?
  • How can values and ethics create the foundation for effective compliance?
  • Beyond policies and processes: how to assess and influence culture?
  • The legal leadership challenge – leaders face conflicting needs: building a just, open culture and protecting the company against litigation risks. Can these be reconciled?

I hope to see you there.

Register your interest and reserve your tickets for the event by contacting Michael Taylor, at or call on +44 203 654 1868

Other speakers include

George Peretz QC, Monckton Chambers
George Peretz QC, Monckton Chambers

Keynote Speaker – Day 1

George Peretz has acted in many key competition cases involving and affecting the pharmaceutical industry, for the commission and General Court and European Court of Justice. He has extensive expertise and experience of advising on and litigating pharmaceutical regulatory issues. He has also represented the United kingdom government in the ECJ.

Mark Engelman QC
Mark Engelman QC

Speaker: day 1, session 2

Mark is a high profile Intellectual Property Barrister,  and has expertise with patents and trademarks and has worked cases with brands like Astrazeneca, GSK, and Apple. Mark has a degree in pharmacology which gives a unique advantage when advising pharmaceutical and biotech companies.

Sir Robin Jacob
Sir Robin Jacob

Keynote Speaker – Day 2

Sir Robin is a former Lord Justice of Appeal, having practiced at the International Property Bar from 1967. Between 1976 and 1981 he was the junior counsel for the Comptroller of Patents and for the government department in intellectual property. Sir Jacob was appointed Queen’s Counsel in 1981. He has practiced abroad often, including in Hong King, Singapore, Europe, the USA, and Australia.

Sir Jacob was appointed to the bench in 1993 and from the outset was a designated patent judge. From 1997 to 2001 he was supervising Chancery Judge for Birmingham, Bristol, and Cardiff. He was appointed as Lord Justice of Appeal in October 2003.  He continued to sit from time to time in the Court of Appeal until April 2015. He acts as an arbitrator, mediator, and expert witness on English and European law.

Rameet Sangha
Rameet Sangha

Speaker: day 2, session 5

Rameet Sangha is a Senior Vice President at Compass Lexecon, based in London.

Rameet is a professional competition economist with over 20 years of experience advising clients on a range of competition matters: mergers, market investigations, abuse of dominance, vertical agreements, competition litigation, and damages assessment.

Rameet has experience across a range of industries, with particular expertise in life sciences and financial services.

See the full programme

2021 World Economic Forum

So many sessions, so little time. If you only have time for one, here’s a session related to the broader debate around Ethical Business Practice:

Stakeholder Capitalism: Building the Future

Speakers: Edward FelsenthalMariana MazzucatoKlaus SchwabAlexander De CrooAngelique KidjoDan Schulman

Further sessions that may be of interest…

Implementing Stakeholder Capitalism

Reorienting Boards for the Long Term

Reassessing Corporate Risks and Reinforcing Resilience in a Post-COVID World

Find the full programme: – and if you’re getting some fresh air (whilst keeping good distance) you might prefer a format without video: Radio Davos.


With the challenges facing society today, the role played by business has never been more vital. We’ve covered the The British Academy’s Future of the Corporation programme on this blog earlier – including the Principles for Purposeful Business that place purpose at the heart of the way business operates and the policies that govern the relationship between business and society.

The British Academy is gearing up for the second summit on this. It should prove interesting. Register here.

Help spread the #FutureoftheCorporation word

‘The future of regulation is culture’

Isolated application of deterrence theory isn’t enough to solve most of the problems regarding unethical behavior in business and enterprises.

Download full article:

Recent studies presented in our new article titled:

‘The future of regulation is culture’: opportunities to change unethical behaviour in business and public administration in Brazil

by Christopher Hodges, Ruth Steinholtz, Alexandre Aroeira Salles

… show that deterrence is frequently ineffective in affecting future behavior, which conducts enterprises to a “compliance trap”: a false belief that the merely institution of compliance policies would reverse the current ethical crises.

The thesis of the article is that such change requires the adoption of an ethical culture, which concerns a switch in regulatory approach, able to modify the nature of law enforcement, but also the engagement of enterprises, it ́s directors and collaboratives with this culture.

The article also confronts evidence based on behavioral science and recommended by international bodies (such as the OECD) with recent legislative changes in Brazil (in particular the new LINDB and the Economic Freedom Act) that expand the strength of consensus between Public Administration and individuals.

Access the full article through the digital library at FGV – and connect with the authors to learn more: Professor Christopher Hodges OBE, Ruth Steinholtz, Alexandre Aroeira Salles

Stand-in CYA Training

To get 2021 off to a good start here’s another cheeky take on how [not to] engage virtually:

To receive updates from Christian Hunt (Human Risk) & Richard Bistrong (Front-Line Anti-Bribery) on the Compliance Communication Toolkit which will help you in:

Engineering an Engaging Experience with a Virtual Audience

P.S. Maybe we should consider including CYA into the AretéWork Acronyms, abbreviations – and mnemonics collection.