Lots of useful examples beyond the Australian Open from Andrew Hill in the FT recently – the key point either way:
The main reason not to foster a blame culture, though, is that it makes it harder for teams to learn from their mistakes. An organisation where individuals live in fear of being outed for their errors is destined to repeat its failures, as everyone engages in what the research calls “self-image protection” at the expense of open problem-solving.
Andrew Hill in the FT Why blaming your staff publicly is always a cheap shot
Fostering a culture of culpability makes it harder for teams to learn from their mistakes
Agreed. And in case you want to dig into the difference between an Open, Just Culture vs. Blame Culture, this graphic from the book Ethical Business Practice might come in handy. Reach out if you want to talk more.
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