International Network for Delivery of Regulation

Founded in 2017 – and now recently incorporated as a non-profit – congrats to the team!

The International Network for Delivery of Regulation (INDR) is a membership organisation that aims to provide:

  • A Centre of Excellence to support improvement in the way regulation is delivered, namely how regulations are received and applied by businesses and others whose behaviour they seek to control, and the manner in which they are enforced.
  • A ‘safe space’ International Hub for the exchange of views and sharing of information on regulation and enforcement models, approaches, and techniques. This brings together governmental policy and regulatory practitioners with academic support, to enable strong practical applications of best regulatory delivery practice.
  • Coordination of further research and experience on regulatory delivery issues.

INDR is led by:

Graham Russell MBE, CEO of the Office for Product Safety and Standards, in the UK Department for Business, Energy & Industrial Strategy (BEIS).

Professor Christopher Hodges OBE, Emeritus Professor of Justice Systems at the University of Oxford, and Supernumerary Fellow of Wolfson College, Oxford.

Srikanth Mangalam, President, Public Risk Management (PRISM) Institute, Canada.

Hilary Reid Evans, who coordinates INDR as Executive Director and is formerly Deputy Director General of the International Federation of Inspection Agencies.

Debate: Bringing Behavioural Science into the 3 LOD

 18 Nov 2021 16:55 – 17:45 – Debate – Culture & Conduct

  • What are the different approaches firms are taking to incorporate behavioural science within their existing control frameworks? Should banks be hiring a Chief Behavioural Officer?
  • What insights does behavioural science provide that can help financial institutions improve conduct?
  • How can behavioural science-based approaches help to effect behavioural change in organisations?
  • What are the key behavioural indicators which can be used to assess whether conduct programmes have had a lasting impact on an organisation?


Dr. Roger Noon, Conduct, Risk Culture and Behavioural Science Advisor


  • Irene Rey, Global Director, Culture and Conduct – TD Securities
  • Mirea Raaijmakers, Global Head Behavioural Risk Management – ING
  • Dr Rimma Teper, Senior Director, Behavioural Scientist, Internal Audit – RBC

…and yours truly – I hope to see you there – sign up for the whole conference here and be sure to connect too.

Every crisis is an opportunity

In an article for the Institute of Business Ethics, four well-respected ethics practitioners (Sally March, Jane Mitchell, Robert Smith and Ruth Steinholtz) argue that now is the time for ethics and compliance practitioners to lift their horizons, leverage their unique perspective of risk, governance and sustainability across their organisations, and take a more central role in addressing today’s business challenges. The alignment of purpose, values and culture will be fundamental for longer-term business success, and ethics and compliance functions can earn their seat at the top table by helping their boards and leadership teams bring that alignment to life.

The pandemic has forced businesses to reflect on purpose and values as well as strategies and objectives. It has brought to the fore the need for companies to treat their workforce in a way that is empathetic, fair and transparent. It has also been empowering, allowing individuals to climb out of the constraints of their roles and challenge established approaches. Ethics and compliance professionals have a huge role to play in influencing and encouraging colleagues to do the right thing. Homeworking has required much greater levels of trust and it has been more important than ever for organisations to be listening and learning when colleagues speak up, and to be actively monitoring their welfare.

Breaking down silos and connecting the dots across the organisation has never been more important. But to earn their seat at the table and make this happen, ethics and compliance practitioners also need to redefine their roles and recognise the need for new ways of thinking, towards those based on trust rather than the traditional focus on control. The article ends with a suggested set of actions for individuals to make the most of the opportunity.

More: – including the full article (PDF).

Recruiting and Training Your Ambassadors: It’s All About the People

All your burning questions answered – including how to:

  • Recruit the right people
  • Formalize the network to reflect your organization’s culture
  • Ensure your ambassadors have the skills and resources they need to be effective

At the one-day virtual SCCE conference on Leading an Effective Ethics & Compliance Ambassadors Program – I’ll be there alongside:

We hope to see you there! Sign up today:

Leading an Effective Ethics & Compliance Ambassadors Program

Extend the reach of your compliance and ethics program

Whether you call yours an “Ambassadors Program”, “Champions Program”, or “Liaison Program”, they all do the same thing—spread awareness and broaden the reach of your compliance and ethics program by using businesspeople as extra arms, legs, and ears.

Join us on 14 October 2021 for this one-day virtual conference, Leading An Effective Ethics & Compliance Ambassadors Program. Through sessions led by industry leaders, you’ll examine different state-of-the-art ambassador programs and ways to improve (or even launch) your own program.

Hot topics

  • Successfully navigating the changing landscape for ambassador programs
  • Optimizing the structure of your program to maximize effectiveness
  • Recruiting and training your ambassadors: It’s all about the people
  • Inspiring, sustaining, and expanding the network in the medium and long term and building in continuous improvement
  • Communicating with the wider workforce
  • Metrics and assessing your program’s effectiveness

Who should attend?

Compliance and ethics professionals

How do I sign up?

Right here:

Westminster eForum: Policy priorities for supporting emerging technology

Matt Hervey and I are on a panel at an upcoming Westminster eForum this November – and it’ll be a wide-ranging discussion – the full title for the exchange is:

Legal, policy, security, and regulatory priorities – supporting innovation while understanding risks, regulatory agility, IP, and strategies for effective knowledge sharing across sectors

Matt is head of Artificial Intelligence Law at Gowling (and topical with the volume The Law of Artificial Intelligence, co-authored with Matthew Lavy). My focus will be on Ethical Business Practice and Regulation (as you might have expected).

There’s lots more to look forward to on the day though – including the following confirmed speakers:

Emerging technology and the shifting landscape for regulation

With Gary Clemo, Director, Data Innovation, Ofcom

Supporting adoption – communicating the practical impact of emerging technology on solving real world challenges for organisations of all scales, and priorities for skills development and promoting career paths

With Sue Daley, Director, Tech and Innovation, techUK alongside

Priorities for research and development, and tackling barriers to cross-sector collaboration

With Dr Peter Waggett, Director, Hartree National Centre for Digital Innovation, IBM

Supporting innovation, facilitating investment in emerging technologies, and engagement across the public and private sectors

Robert Franks, Managing Director, West Midlands 5G

Policy priorities and the way forward for cross-sector standardisation and promoting the UK’s role as a global leader in the development and use of emerging tech

With Dr Scott Steedman, Director-General, Standards, British Standards Institution

Chair’s and Westminster eForum closing remarks

With Michael Ryan, Deputy Editor, Westminster eForum

I hope to see you there. And stay tuned to the programme as it develops:

Photo credit: Houses of Parliament by Ugur Akdemir /via Unsplash

Culture & Conduct Deep Dive Report

The report from the 1LoD Deep Dive on Culture & Conduct is now available. Download the full report to get insights on the topic from a range of international experts. And here’s a quick preview of my comments on the risk of seeing culture as a cost:

“Leaders have a big role in creating the culture but they’re operating both from their individual mindset and their institutional mindset and they are influenced by the systemic context. For leadership to truly drive positive cultural change they need to understand and accept the business case for why culture work is important and that it produces better financial results. A lot of people don’t see it that way.”

Culture & Conduct is back on the agenda at XLoD Global 16-18 November 2021. Learn more (and book) here:

Here’s a speedy preview of the report – and you can flick through the whole report (and download it) here.

Thanks to 1LoD for compiling and sharing it – and hope to see you at XLoD Global!

Ethical Business Practice Capacity Building Commitment

SDG 16 : Peace, Justice and Strong Institutions

At AretéWork we are primarily committed to SDGs 16 and 17 (and within that sub-targets 16.5, 16.6. 16.7 – and 17.17 which, for us, tie them all together).

We encourage, promote and contribute to effective public, public-private and civil society partnerships.

Building on the experience from our work with OECD, UNODC E4J and other global and national initiatives we commit to giving 10% of our time yearly, pro bono, to non-profit endeavours focused on capacity building around Ethical Business Practice and Ethical Business Regulation. 

And in line with our Core Values of Making a Difference + Continuous Learning and Openness – we’ve filed the above commitment with the Council for Inclusive Capitalism. This is alongside many of the global actors we are working to help adopt Ethical Business Practice.

Learn more about the Council for Inclusive Capitalism

The latest issue of AretéWork is out…

We’re mixing things up and moving the AretéWork Quarterly to a new shorter format which will instead arrive a little bit more often.

I hope you’ll want to follow along – and share with others who might benefit.

In this new issue you’ll find:

The latest from AretéWork – Including a new book I’ve contributed a chapter to – use the AUDIT20 to get 20% off from the publisher.

A Q&A Chris Campbell and David Barr – which is one of a new series of Q&As with leading thinkers in the field.

Interesting ethics links from elsewhere – Because sharing is caring … and if you have something you’d like included in a future issue, let me know.

What we’re reading – A quick summer round-up. Got recommendations to add? Be sure to send them along…All the best to you and yours. Let’s advance #EthicalBusinessPractice together.


‘there is generally in my experience far more corruption in countries with very rigid rules and very limited discretion…’

A brief AretéThoughts Q&A with Florentin Blanc:

What is the most important thing that regulators must learn from the pandemic?

Outcomes are what matters, not processes. And to achieve outcomes, you need to keep focusing on assessing, understanding, detecting risks. You need flexibility, and data. But this a lesson even more for those who make the rules “above” regulators, which often constrain the latter rather than empower them.

Are there ways to achieve a suitable degree of regulatory discretion without increasing corruption risk? Why would this be helpful?

The short answer is: yes. Why would it be helpful, first? Because optimal rules don’t exist: rules cannot predict everything. If you make them too rigid and precise and narrow, you will end up with bureaucracy, and inability to adapt and respond to events.

If you make them too loose, they will be useless. You need discretion, definitely.

How to limit corruption? First, regulators need to adopt and publish clear guidelines on how they exercise discretion, so that there can be accountability and review. Second, there needs to be transparency, and results management, accountability for results. Third, of course, properly professional regulators, with careers that attract good people, ethical internal structures and management. This is vital.

Finally, there is generally in my experience far more corruption in countries with very rigid rules and very limited discretion…

What is your current favourite book or podcast and why?

I don’t listen to podcasts, only music. Bookwise, I enjoyed a lot the “Interdependency” series by John Scalzi and the “Lady Astronaut” series by Mary Robinette Kowal, of which I read the last volumes a couple months ago – I find science fiction always both refreshes my brain through evasion, and has very interesting insights into society, technology, economics etc. Apart from this, I am an avid Twitter user – this is where I learn stuff, for instance the “airborne Covid” stuff which right now is my most exciting area of work and leads to the question of whether and how we could have a new regulatory “field”, (indoor) air safety.

Will the pandemic speed up the pace of regulatory change in some countries and what will drive the change, if you feel it will happen?

Maybe! I sure hope so. Particularly, I wish it would help regulators and most importantly politicians who make the laws that regulators work within to realize the importance of understanding and managing risks, rather than focusing on what is easy to control and measure. If change does not happen, we will continue to flail around with regulatory measures that deliver no results but have significant costs.

Florentin Blanc is a Senior Policy Analyst at OECD.

Read more AretéThoughts Q&As