3 Useful Questions in Dispute Resolution

I’ve just been reading through a recent report from my long-time collaborator professor Christopher Hodges. It is full of insights, here’s just one quick highlight: Every dispute resolution pathway should be reviewed against its ability to provide satisfactory answers to three questions: How do people identify and access information, advice, support, and assistance in solvingContinue reading “3 Useful Questions in Dispute Resolution”

‘If you want someone to do something, then make it easier…’

One of the points I am constantly making when speaking to audiences large and small is that complicated policies, procedures, guidance, etc are ineffective. This is one of the reasons that values are often more effective than rules. It isn’t necessary to give complicated instructions to ensure that people don’t work around it like youContinue reading “‘If you want someone to do something, then make it easier…’”

What we’re reading: factulness, bad blood, human risk …

Factfulness I am currently reading Factfulness by the late Hans Rosling – and the very current Ola Rosling and Anna Rosling Rönnlund. It has some interesting insights topical for Ethical Business Practice. They’re about blame and urgency (see chapters 9-10).  For example: “…blame drives us to attribute more power and influence to individuals than they deserve,Continue reading “What we’re reading: factulness, bad blood, human risk …”

Is it time to replace the Financial Reporting Council?

We welcomed the New Board Effectiveness Guidance from the Financial Reporting Council that came out last year. And we’re reading the Independent review of the Financial Reporting Council (FRC) with interest. It contains far reaching recommendations, saying it is time to replace the FRC with a new body, called the Audit, Reporting and Governance Authority. TheContinue reading “Is it time to replace the Financial Reporting Council?”

The top ethical business practice posts of 2018

In 2018 readers from 55 countries stopped by to learn more about Ethical Business Practice – and Ethical Business Regulation. Thank you. As we wrap up a year with eight conferences, several consultations and two major reports — it turns out we also did 25 posts here on this blog. Here’s a quick roundup ofContinue reading “The top ethical business practice posts of 2018”

What we’re reading now

An excerpt from AretéWork Quarterly – sign up here to receive the next issue. Behaviour and Culture in the Irish Retail Banks issued by the Central Bank of Ireland and written in collaboration with the DNB (De Nederlandsche Bank). The report focuses on culture at the senior levels of the 5 largest Irish banks, particularly inContinue reading “What we’re reading now”

What we’re reading now

Firms of Endearment – ‘How world-class companies profit from passion and purpose’. FCA Discussion Paper Transforming Culture in Financial Services – a compendium of essays on the subject, relevant to all sectors Regulating for Ethical Culture in Behavioral Science & Policy – “In ‘Regulating for ethical culture,’ Linda Trevino, Jon Haidt & Azish Filabi reviewContinue reading “What we’re reading now”