‘If you want someone to do something, then make it easier…’

One of the points I am constantly making when speaking to audiences large and small is that complicated policies, procedures, guidance, etc are ineffective. This is one of the reasons that values are often more effective than rules. It isn’t necessary to give complicated instructions to ensure that people don’t work around it like youContinue reading “‘If you want someone to do something, then make it easier…’”

What we’re reading: factulness, bad blood, human risk …

Factfulness I am currently reading Factfulness by the late Hans Rosling – and the very current Ola Rosling and Anna Rosling Rönnlund. It has some interesting insights topical for Ethical Business Practice. They’re about blame and urgency (see chapters 9-10).  For example: “…blame drives us to attribute more power and influence to individuals than they deserve,Continue reading “What we’re reading: factulness, bad blood, human risk …”